Privacy Policy
Last Updated: October 11, 2023
At Car Seat Concierge, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information. Please read this policy carefully to understand our practices regarding your information.
1. Information We Collect
While our primary goal is to provide training and guidance for ensuring child safety in car seats, we may collect the following information:
Contact Information: This includes your name, email address, phone number, and other contact details when you inquire about our services or sign up for any training or sessions.
Service Information: Details about the services you have availed, such as in-person installations or installation-checks.
Feedback and Communication: If you contact us directly, we may receive additional information about you, such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
2. How We Use Your Information
We use the information we collect:
To provide, maintain, and improve our services.
To respond to your questions, feedback, or concerns.
For administrative purposes, such as customer service, or to send you technical notices, updates, and support messages.
To monitor and analyze trends, usage, and activities in connection with our services.
3. Disclosure of Your Information
We understand the importance of privacy, especially when it concerns children and families. We do not share, sell, lease, or rent your personal information to third parties. The only circumstances under which we might disclose your personal information are:
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce our terms of service and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Car Seat Concierge, our customers, or others.
4. Data Security
We use appropriate security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Children’s Privacy
Our services are not designed for children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, so please revisit this page periodically.
7. Contact Us
For more information about our privacy practices, or if you have questions or concerns, please contact us at:
Email: info@carseatconcierge.com
Thank you for entrusting Car Seat Concierge with your child’s safety. We are committed to protecting your information and serving you with integrity and care.